Frequently Asked Questions

You can personalize your card by clicking 'Customize' on any product page. Add your own message, choose fonts, colors, and upload images. Our easy-to-use editor lets you preview your design before ordering.

We use FSC-certified sustainable paper for all our cards. Choose from premium matte, glossy, or textured finishes. All papers are eco-friendly and sourced from responsibly managed forests.

For every card purchased, we plant one tree through our partnership with environmental organizations. You'll receive a certificate with details about your tree and its planting location within 2-3 weeks of your order.

We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Free shipping on orders over £25. International shipping available to most countries with delivery in 7-14 business days.

Yes! We offer bulk pricing for orders of 50+ cards. Contact our team for custom quotes and corporate branding options. We can accommodate rush orders for business events and holidays.

We offer a 100% satisfaction guarantee. If you're not happy with your order, contact us within 30 days for a full refund or replacement. We stand behind the quality of our eco-friendly greeting cards.

Yes, we create custom wedding stationery including save-the-dates, invitations, RSVP cards, and thank you notes. All printed on sustainable paper with tree planting included. Contact us for wedding package pricing.

Once your order ships, you'll receive a tracking number via email. Use this to monitor your package's progress. Most orders are processed within 1-2 business days of placement.

You can cancel or modify orders within 2 hours of placement. After this window, orders enter production and cannot be changed. Contact customer service immediately if you need to make changes.

We design cards for all major occasions including birthdays, weddings, anniversaries, holidays, sympathy, graduation, and more. Browse our collections or use our custom design service for unique occasions.